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📦 Welcome to the new Doca experience. Enjoy free shipping on all orders. 📦

Returns and Exchanges

Returns

We offer a 100% Hassle Free Return Policy on all of our items. We will pay for the return shipping or a free replacement if the item arrives damaged or is defective (otherwise you are responsible for return shipping costs). If you no longer want or need an item, you can simply return the item to us for a full refund.

  • Returns can be accepted up to 30 days after delivery. The item must be unused, in original condition, and in the original packaging to be eligible for a return.
  • Please send the order number support@docadone.com so that we can process the return.

Refunds

  • Refunds can take 3-5 business days to be processed through your financial institution.
  • Return refunds cannot be issued until the item has been received back to us.
  • If the refund is late or missing we will check the status of this on our end and encourage the customer to check with their financial institution as well.